Do you know how to navigate the technical environment online?

Karen E. Fisher, University of Washington and I presented at the 39th Hawaii International Conference on System Sciences conference and their work appeared on the IEE Computer Society website.

Throughout this article explore whether [11] framework of information communities applies to online technical newsgroups and the impact of particular social types on information flow within digital economy. Imagine navigating an unfamiliar technical environment or a powerful new software package with many features that you cannot tap into. You have a problem and you are searching for somebody—anybody— to help you solve it. From the Ground up...

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